ID recommends that Applicants who are being
printed for professional licensing should always check
on the status of their Live Scan fingerprint record.
check on the status of your Live Scan record by calling
the DOJ automated Telephone System.
need the following information:
date of birth.
10-digit Automated Transaction Identifier (ATI) number
that appears at the bottom of the Department of Justice
form requesting Live Scan fingerprint background checks.
The ATI number always appears in the following sequence:
1 LETTER; 3 NUMBERS; 3 LETTERS and 3 NUMBERS.
OF JUSTICE STATUS LINE: 916-227-4557
Please allow a minimum of seven days before making a
status inquiry. Please
note that requests which require the manual processing
of criminal history information, such as those involving
pre-1945 cases, may delay the reporting of results.
If your Live Scan record
has been rejected you will receive a letter of rejection
either from the Department of Justice or your Employer.
Take a copy of your rejection letter, along with a copy
of your Live Scan form, to the Live Scan service provider
who originally processed your fingerprint record for
a Live Scan "Resubmission". DOJ and FBI fees
are waived for Live Scan resubmissions and your original
Live Scan service provider is not to charge you a rolling
If after seven days
the 24-Hour DOJ Status Line indicates that the DOJ has
no record of your Live Scan submission contact your
Live Scan service provider immediately. Confirm with
your service provider that your Live Scan was submitted
and ask for a transmission report if they are able to
generate one. If you are able to confirm with your service
provider that you record was indeed transmitted you
should then contact your licensing agency with the information.
Ask your licensing agency to fax a "Transaction
Follow Up Request" to the Department of Justice
on your behalf.